Inogen One G5 Double Battery Portable Oxygen Concentrator
The Inogen One G5 Portable Oxygen Concentrator offers medical-grade oxygen while you’re on the move. With a weight of only 5.7 lbs and a battery capacity that lasts up to 13 hours, numerous users find it liberating to have it with them for various tasks like shopping, enjoying walks, or flying to see relatives.
Shipping Policy
Orders received before 4:00 p.m. PST (Pacific Standard Time) are shipped out on the next business day excluding holidays and weekends. Any machine purchase will require a direct signature upon delivery.
Payment & Security
Your payment information is processed securely. We do not store credit card details nor have access to your credit card information.
In compliance with FDA regulations, iHealth Outlet requires a prescription for all CPAP and BiLevel Machines and Oxygen Concentrator purchases and rentals.
We Provide Many Convenient Ways to Submit Your Prescription:
- You may message your prescription to our number at 310-500-7441.
- You may email your prescription to info@ihealthoutlet.com.
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You may upload your prescription directly by clicking on the button below:
FAQ
WHO CAN WRITE MY PRESCRIPTION?
Prescriptions can be written by any of the following licensed professionals: MD (medical doctor), PCP (Primary Care Physician), Psychiatrist, Dentist, Doctor of Osteopathy, Physician's Assistant, Nurse Practitioner, or Naturopathic Physician. Prescriptions from Chiropractors, Optometrists, Podiatrists, and Psychologists are not acceptable unless the prescriber is also a licensed MD or DO.
WHAT SHOULD BE ON MY PRESCRIPTION?
Prescriptions are generally provided on a doctor's prescription pad, doctor’s office letterhead, or printed prescription form. All prescriptions must contain your doctor's signature, your doctor's contact information, the patient's full name, and a description of the therapy prescribed. If necessary, based on the therapy prescribed, we will set your CPAP/BiLevel machine to the recommended settings.
DOES MY PRESCRIPTION HAVE TO BE FROM A U.S. DOCTOR?
Generally, if your primary residence is outside the United States and you have a prescription from your doctor in that country it should be valid for your purchase as long as it meets the requirements outlined above. If you are unsure if your prescription is valid we would be happy to review it to ensure that it meets current FDA regulations for your purchase.
DOES MY PRESCRIPTION HAVE TO BE IN ENGLISH?
No. In most cases we can accept prescriptions written in any language. In certain circumstances we may request a certified translation be provided in English. We will inform you, after reviewing your prescription, if this is the case.
DO I HAVE TO SEND A NEW PRESCRIPTION EVERY TIME I ORDER?
Once we have your prescription on file we will keep it for all future orders. You do not need to send a new prescription every time you order. If we have your prescription on file, please note it in the comments section upon placing an order online or inform the sales representative on phone orders. If your required therapy has changed since your original prescription, please update your account or provide the new prescription to our team.
DO I NEED A NEW PRESCRIPTION OR WILL YOU ACCEPT MY OLD ONE?
In general prescriptions for CPAP and Oxygen Therapy are valid for life so your prescription will qualify regardless of how old it is. If you are unsure if your prescription is valid we would be happy to review it to ensure that it meets current FDA guidelines for purchase.
Note: It may delay the process if we have to obtain the prescription on your behalf from your doctor or physician. Based on experience, the process is generally expedited if the patient themselves contacts the office and requests a prescription to be sent.
**A PRESCRIPTION OR SUPPORTING DOCUMENTATION MUST BE SUBMITTED AND ACCEPTED BY IHEALTHOUTLET BEFORE ANY ORDER IS CONSIDERED COMPLETE AND THE EQUIPMENT IS PROVIDED TO THE CUSTOMER**
Returns
We offer a 30-day return policy. You may request a return within 30 days of receiving your item, provided the package has not been opened. A 5.5% restocking fee will be applied to cover payment processing costs.
iHealthOutlet does not accept returns of opened medical equipment. However, all items purchased from us are covered under the warranty terms listed at the time of purchase.
PLEASE NOTE: For products such as Oxygen Concentrators, CPAP and BiPAP Machines, the following applies: If the package has a factory seal, it should be sealed to be eligible for return. We sell medical equipment that have to be Certified Patient Ready therefore we do not accept returns on opened items. Only exception to this rule is when the product is defective from the factory. If it is the case, contact us at info@ihealthoutlet.com and we will provide our warranty services.
If you haven't opened the product, you can contact us at info@ihealthoutlet.com to start a return. If your return is accepted, we’ll send you instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return question at info@ihealthoutlet.com.
Buy-Back Program
iHealthOutlet may offer to purchase back certain items within 30 days of delivery at a rate of 60% of the original invoice price (after all discounts and shipping fees), provided the equipment is in excellent condition (e.g., for products like the Inogen One G5, used for less than 5 hours). If the equipment shows signs of wear or use, the payout will be reduced accordingly to reflect the condition.
Please contact a representative for current buy-back availability and product eligibility.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
Refunds
Transaction fees are deducted from the amount of your refund. We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at info@ihealthoutlet.com.
Long Lasting Battery for Extended Independence
Central to the Inogen One G5's appeal is its long lasting battery. Double Battery provides up to 13 hours on setting 1, offering users prolonged independence and minimizing concerns over battery life.
FAA-Approved for Air Travel
The Inogen One G5 meets strict FAA requirements, making it an ideal oxygen therapy solution for travelers. This FAA approval ensures that the device can be carried onto commercial flights, offering peace of mind to users who travel by air. It's recommended to contact your airline at least 48 hours before your flight to verify any specific requirements for using the Inogen One G5 onboard, ensuring a hassle-free travel experience.
Advanced Oxygen Delivery Technology
Equipped with Intelligent Delivery Technology, the Inogen One G5 optimizes oxygen delivery to match your natural breathing rhythm. This sophisticated system delivers oxygen precisely when it's most needed, ensuring efficient oxygen use, energy conservation, and quiet operation, making your oxygen therapy as inconspicuous as possible.
Compact, Discreet, and Easy to Use
Designed for discretion, the Inogen One G5's compact size resembles that of a small purse or shoulder bag, allowing for oxygen therapy without drawing attention. Its user-friendly interface, with a clear LCD display and straightforward control buttons, makes adjusting oxygen flow easy for users of all ages and technical abilities.
Guaranteed Quality with a 3 Year Warranty
The reliability of the Inogen One G5 is underscored by a 3 year warranty, offering users peace of mind and confidence in their portable oxygen concentrator. This warranty ensures that the device not only meets the highest standards of quality and performance but also provides dependable support throughout its use.
System Includes:
- Portable Oxygen Concentrator
- Double Battery
- Standard 3-year warranty
- AC & DC power supply
- Carry bag
- 7 feet Cannula (hose)
- User manual
- Inogen Connect App (where available)
Rx: Prescription Required (can be submitted after purchase)
Important Tips
Charging and Battery Management
Maintain your Inogen One G5’s battery at full charge, particularly before outings to enhance your freedom of movement. For extended periods away from power sources, consider carrying extra batteries to guarantee uninterrupted oxygen supply.
Regular Maintenance
Adhering to a consistent maintenance schedule for your Inogen One G5 ensures optimal functionality and air quality. Replace or clean the particle filters as instructed in the user manual to prevent airflow obstruction and maintain efficient operation.
Understanding Device Alarms
Get to know the Inogen One G5’s alarm system. Prompt recognition and response to these alarms can be pivotal in addressing issues swiftly, ensuring a constant oxygen flow.
Proper Usage
Use the prescribed oxygen flow settings to your individual health requirements. Adjustments to flow rates should always be conducted under a healthcare professional’s supervision to avoid compromising therapeutic effectiveness.
Travel Tips
When planning trips, especially air travel, verify that you have sufficient battery life for the journey’s duration and familiarize yourself with specific airline regulations regarding medical devices.
Environmental Considerations
Position and store the Inogen One G5 in environments that are clean, dry, and well-ventilated. Avoid exposure to dust and moisture to minimize the risk of performance degradation.
Safety Precautions
As oxygen can significantly enhance combustion, it is vital to store the Inogen One G5 away from open flames, smoking material, and heat sources to avert potential fire hazards. Always ensure good ventilation in the area surrounding the device to disperse oxygen and reduce concentration levels.
For additional information about the Inogen One G5 Portable Oxygen Concentrator, like how to use it, keep it working, and its accessories, please check the User Guides section on this product page.
Specifications
| Oxygen Flow | Pulse dose delivery system Six flow settings: 1-6 |
| Weight | 2,6 kg. (5.7 lbs.) (with extended-life battery) |
| Size | Length: 18,26 cm. (7.19 in.) Width: 8,28 cm. (3.26 in.) Height: 20,7 cm. (8.15 in.) (includes single battery) |
| Noise Level | 38 dBA* |
| Battery | Double Battery up to 13 hours |
| Power | AC Power Supply 100-240V, 50-60Hz (auto sensing to allow worldwide use). DC Power Cable: for mobile use. |
| Operation | Simple control functions and easy-to-read LCD display. |
User Guides
