Inogen Rove 4 Standard Battery Portable Oxygen Concentrator
Shipping Policy
Orders received before 4:00 p.m. PST (Pacific Standard Time) are shipped out on the next business day excluding holidays and weekends. Any machine purchase will require a direct signature upon delivery.
Payment & Security
Your payment information is processed securely. We do not store credit card details nor have access to your credit card information.
In compliance with FDA regulations, iHealth Outlet requires a prescription for all CPAP and BiLevel Machines and Oxygen Concentrator purchases and rentals.
We Provide Many Convenient Ways to Submit Your Prescription:
- You may message your prescription to our number at 310-500-7441.
- You may email your prescription to info@ihealthoutlet.com.
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You may upload your prescription directly by clicking on the button below:
FAQ
WHO CAN WRITE MY PRESCRIPTION?
Prescriptions can be written by any of the following licensed professionals: MD (medical doctor), PCP (Primary Care Physician), Psychiatrist, Dentist, Doctor of Osteopathy, Physician's Assistant, Nurse Practitioner, or Naturopathic Physician. Prescriptions from Chiropractors, Optometrists, Podiatrists, and Psychologists are not acceptable unless the prescriber is also a licensed MD or DO.
WHAT SHOULD BE ON MY PRESCRIPTION?
Prescriptions are generally provided on a doctor's prescription pad, doctor’s office letterhead, or printed prescription form. All prescriptions must contain your doctor's signature, your doctor's contact information, the patient's full name, and a description of the therapy prescribed. If necessary, based on the therapy prescribed, we will set your CPAP/BiLevel machine to the recommended settings.
DOES MY PRESCRIPTION HAVE TO BE FROM A U.S. DOCTOR?
Generally, if your primary residence is outside the United States and you have a prescription from your doctor in that country it should be valid for your purchase as long as it meets the requirements outlined above. If you are unsure if your prescription is valid we would be happy to review it to ensure that it meets current FDA regulations for your purchase.
DOES MY PRESCRIPTION HAVE TO BE IN ENGLISH?
No. In most cases we can accept prescriptions written in any language. In certain circumstances we may request a certified translation be provided in English. We will inform you, after reviewing your prescription, if this is the case.
DO I HAVE TO SEND A NEW PRESCRIPTION EVERY TIME I ORDER?
Once we have your prescription on file we will keep it for all future orders. You do not need to send a new prescription every time you order. If we have your prescription on file, please note it in the comments section upon placing an order online or inform the sales representative on phone orders. If your required therapy has changed since your original prescription, please update your account or provide the new prescription to our team.
DO I NEED A NEW PRESCRIPTION OR WILL YOU ACCEPT MY OLD ONE?
In general prescriptions for CPAP and Oxygen Therapy are valid for life so your prescription will qualify regardless of how old it is. If you are unsure if your prescription is valid we would be happy to review it to ensure that it meets current FDA guidelines for purchase.
Note: It may delay the process if we have to obtain the prescription on your behalf from your doctor or physician. Based on experience, the process is generally expedited if the patient themselves contacts the office and requests a prescription to be sent.
**A PRESCRIPTION OR SUPPORTING DOCUMENTATION MUST BE SUBMITTED AND ACCEPTED BY IHEALTHOUTLET BEFORE ANY ORDER IS CONSIDERED COMPLETE AND THE EQUIPMENT IS PROVIDED TO THE CUSTOMER**
Returns
We offer a 30-day return policy. You may request a return within 30 days of receiving your item, provided the package has not been opened. A 5.5% restocking fee will be applied to cover payment processing costs.
iHealthOutlet does not accept returns of opened medical equipment. However, all items purchased from us are covered under the warranty terms listed at the time of purchase.
PLEASE NOTE: For products such as Oxygen Concentrators, CPAP and BiPAP Machines, the following applies: If the package has a factory seal, it should be sealed to be eligible for return. We sell medical equipment that have to be Certified Patient Ready therefore we do not accept returns on opened items. Only exception to this rule is when the product is defective from the factory. If it is the case, contact us at info@ihealthoutlet.com and we will provide our warranty services.
If you haven't opened the product, you can contact us at info@ihealthoutlet.com to start a return. If your return is accepted, we’ll send you instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return question at info@ihealthoutlet.com.
Buy-Back Program
iHealthOutlet may offer to purchase back certain items within 30 days of delivery at a rate of 60% of the original invoice price (after all discounts and shipping fees), provided the equipment is in excellent condition (e.g., for products like the Inogen One G5, used for less than 5 hours). If the equipment shows signs of wear or use, the payout will be reduced accordingly to reflect the condition.
Please contact a representative for current buy-back availability and product eligibility.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
Refunds
Transaction fees are deducted from the amount of your refund. We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at info@ihealthoutlet.com.
Lightweight and Travel-Friendly
The Inogen Rove 4 is designed for effortless portability, weighing only 2.9 lbs with the standard battery. Its compact size ensures maximum convenience, making it ideal for both daily activities and travel.
Advanced Oxygen Delivery Technology
Featuring Intelligent Delivery Technology, the Rove 4 adapts to your breathing patterns, ensuring efficient oxygen delivery exactly when needed. This technology maximizes oxygen therapy effectiveness and enhances user comfort.
Multiple Flow Settings for Personalized Therapy
With four pulse-dose flow settings (1 to 4), the Rove 4 meets a wide range of oxygen therapy needs. It delivers up to 840 mL of oxygen per minute, ensuring reliable support for varying respiratory requirements.
User-Friendly Controls and Clear Display
A simple LCD display and intuitive controls make the Rove 4 easy to operate for users of all experience levels. Battery life and flow settings are clearly displayed, ensuring effortless management of your oxygen therapy.
Quiet and Discreet Operation
Operating at just 39 decibels, the Rove 4 is designed for minimal noise, making it discreet and suitable for use in any environment, including quiet settings like libraries, meetings, and nighttime use.
FAA-Approved for Air Travel
The Inogen Rove 4 meets FAA regulations, making it safe for air travel. Whether for vacations or business trips, this device ensures uninterrupted oxygen therapy while in flight. It is recommended to check with your airline for specific requirements before traveling.
Durability and Reliability
Built for long-term performance, the Inogen Rove 4 includes a 3-year standard warranty on the concentrator and a 1-year warranty on the battery and accessories. This ensures dependable oxygen therapy with minimal maintenance required.
System Includes:
- Inogen Rove 4 Portable Oxygen Concentrator
- Standard 4-cell battery
- Standard 3-year warranty
- AC & DC power supply
- Carry bag
- 7 feet Cannula (hose)
- User manual
- Inogen Connect App (where available)
Rx: Prescription Required
Important Tips
Battery Charging & Management
Ensure your battery is fully charged before extended outings. For longer trips, consider an extra battery to avoid interruptions in therapy.
Regular Maintenance for Optimal Performance
Keep the device operating efficiently by cleaning or replacing the particle filter regularly, as recommended in the user manual.
Understanding Device Notifications
Familiarize yourself with the alerts and alarms on the Rove 4 to quickly address any issues and maintain a consistent oxygen supply.
Travel Preparation
For air travel, ensure your battery lasts the entire flight duration and check airline regulations in advance.
Storage and Safety Precautions
Store the Rove 4 in a clean, dry, and well-ventilated environment. Keep it away from heat sources, open flames, and smoking materials to ensure safety.
Specifications
| GTIN | 00817131020414 |
|---|---|
| Product Features | Designed for full time usage; 24/7 Quiet operation at only 39 decibels Standard battery lasts up to 3 hours and extended battery can go up to 6 hours FAA Approved |
| Manufacturer | Inogen |
| Dimensions | 2.7 inches Wide x 5.8 inches Long x 7.2 inches High (includes standard battery) |
| Product Weight | 2.9 pounds with single battery, 3.4 pounds with double battery |
| FAA Approved | Yes |
| Warranty | Three Year Standard Warranty**, One-Year Warranty on Battery and Accessories |
| Battery Charging Time | Standard Battery: Approximately 3.25 hours with AC or DC power Extended Battery: Approximately 6 hours with AC or DC power |
| Battery Duration |
Setting of 1 Standard Battery: 3 hours average Extended Battery: 5 hours 49 minutes, average Setting of 2 Standard Battery: 2 hours 23 minutes, average Extended Battery: 4 hours 40 minutes, average Setting of 3 Standard Battery: 1 hour 25 minutes, average Extended Battery: 2 hours 44 minutes, average Setting of 4 Standard Battery: 54 minutes, average Extended Battery: 1 hour 47 minutes, average |
| Flow Settings | Pulse Dose Delivery: Four flow settings - 1, 2, 3, 4 |
| Noise Level | 39 decibels at a 2.0 pulse dose setting (Quiet conversation) |
| Power Consumption | AC Power Supply 100-240V, 50-60Hz (auto sensing to allow worldwide use) DC Power Cable: for mobile use in car |
| Operating Ranges, Intended for Use | Temperature: 41 - 104 Fahrenheit (5 - 40 Celsius) Humidity: 0% to 95%, non-condensing Altitude: Up to 10,000 feet (3048 m) Atmospheric Pressure: 700 hPa to 1010 hPa |
| Storage Ranges, Intended for Storage | Temperature: -13 - 158 Fahrenheit (-25 - 70 Celsius) Humidity: 0 to 95%, non condensing Altitude: 0 to 10,000 ft (0 to 3048 meters) Store in a dry environment |
| User Interface | Simple control functions and easy-to-read LCD display |
| Items in the Box | Includes the Rove 4 unit (IS-401), 4 cell standard battery (BA-400), custom carry bag (CA-400), AC power supply (BA-402), DC power cable (BA-306), cannula and user’s manual. |
User Guides
